Verna Allee interview
Jay Cross interviews Verna Allee, author of The Future of Knowledge, in which she melds, from what I get, management, systems theory and complexity, yet she accomplishes this with remarkable success. Jay says:
Verna’s methodology involves mapping value exchanges among nodes in a networked system. She looks for patterns, helps constituents negotiate the amount of value going in and coming out of each node, and models the entire system. This is not something for the feint of heart; she described mapping the service function of a very large telecom outfit in a couple of hours.
I now know which my next book will be.